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Reporting an inaccurate claim

Every Brief on /today has a Report inaccuracy button below it, on every tier. Use it when a cited claim is wrong, when the citation does not support the claim, or when a more authoritative source contradicts it.

How to file

  1. Optionally, highlight the sentence you want to report — it is copied into the form automatically.
  2. Click Report inaccuracy below the Brief.
  3. Fill in Claim text (the sentence or claim you are reporting) and, optionally, Why is this wrong? — for example "the cited filing doesn't say this" or "the date is off". If you know the correct source, mention it here.
  4. Submit.

The report goes into FedGrade's moderation queue. You see a confirmation, and the report does not change what anyone else sees until a reviewer acts on it.

What happens next

A report that is still waiting for review after 5 minutes automatically raises an alert to the FedGrade team by email. That alert is the only timing mechanism in place today: there is no guaranteed response time for review or retraction, and we do not publish one. Automated paging is not part of it.

For issues broader than one claim, or if you want a reply, also open a support ticket in the Data concern category with the floating "?" button inside the app.

What happens to a retracted claim

If a reviewer retracts a claim:

  1. The Brief is updated. The retracted sentence is shown struck through with a retraction note, rather than silently removed.
  2. A brief.retracted webhook event fires for Enterprise and Government workspaces with webhooks configured — including Slack, Microsoft Teams and Discord receivers.

What a retraction is not

A retraction is not a deletion. The original claim and citation remain in the database, alongside the retraction record. The Brief display is what changes.

When to use this versus the support widget

Use Report inaccuracy when a specific claim or citation is wrong. Use the support widget (the "?" button in the bottom-right corner inside the app) when the issue is broader — the Brief did not arrive, an export is broken, a feature is missing, or billing is wrong.

Last updated 2026-09-21.


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Still need help? If you're signed in, file a ticket with the floating "?" button on any app view. Or email justin@fedgrade.com.
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